We love to hear what our customers honestly think about us. This keeps our team motivated and knowing they are doing the right thing. Our reporting system captures customer responses with numerical outcome reflecting the overall current level of satisfaction. We have also received many positive written testimonials from both customers and suppliers on our staff, service, pricing and products.
"Prompt, efficient service"
Heather Hancock - Bollon Community Clinic
"Fantastic company to deal with"
Daniel Pusey - Supplier
"Very rapid response to emails. No waiting around"
Trish Pepper - Bluecare
"Always great service from ordering to follow up with Invoices and Serial Numbers"
Donna Milsom - Metro South Health
"Prompt service, very customer focussed, honest and reliable"
Melissa Heather - Ipswich Hospital
"Great people to deal with - always a happy team of staff, from the factory floor through to management"
Sam Turner - Supplier
"Good general service including information, purchasing, communication - listens to comments & feedback, after sales service"
Kat Gregson - Bundaberg Hospital
"You are always on the job for us!"
Glenys Irvine - Sunshine Coast Hospital
"Very good customer service, always helpful and friendly!"
Verity Rendell - Distributor
"Select Patient Care is quality, from the Newsletter to the friendly prompt service of the representatives to the fabulous designed high end quality products. Select Patient Care is modern and uplifting....I love it!"
Laila Chalustowski - Prins Willem Alexander Village
"Great service, friendly staff, prompt replies and good price!"
Carmel Williams - Camooweal PHCC
"Very easy to deal with, all orders shipped in a timely manner, friendly and informative staff"
Daniel Walker - North Eastern Community Hospital
"I have had many dealings with Select Patient Care and have always found them to provide prompt replies to all of my enquiries. They always go above and beyond when looking after my needs. A special mention should go to the sales team who have to deal with my many quote enquiries. They will always get back to me super-fast and always follow up to make sure I have what I need. Thank you for all your help."
Leona Stevens - Nambour General Hospital
"We always get excellent customer service and quick deliveries."
Hayley Williams - Greenslopes Private Hospital
"My experience in working with Select Patient Care is very much a positive one. Their professionalism is refreshing and I welcome the opportunity to work with them whenever we are seeking to purchase equipment or seek advice. Thank you for making our professional relationship a very pleasant and rewarding one."
John Coppola - Crows Nest Aged Care
"Good service, great products!"
Virginia Menadue - Holy Spirit Northside Hospital
"There's something almost telepathic about Select Care because there aren't many of the newsletter/brochures that you send out to me that don't invariably have a product or solution I've just been thinking about, the product range and clear pictorial descriptions make it easy and fast to peruse."
David Watermeyer - Brisbane Dental Hospital
Long lasting commitment
Operating Theatres - St Andrews Ipswich Private Hospital
"I have been working in the Maintenance Department at the Bundaberg Base Hospital for 8 years, and I find that the products we have purchased from Select Patient care are of high quality and their service is 2nd to none. Each time I have called them or emailed them for parts they have been great to talk to and are prompt with delivery. There were only a few times when I needed their help and there was no problem to sort it out over phone or send their service technician to help out. They are always working towards improving their products and expand their range by listening to both the customer and maintenance point of views."
David Wilkinson - Bundaberg Hospital
"Well done Select, your equipment is top class, high quality and user friendly - would highly recommend it."
Kellie Duggan - Inglewood Health Service
"We purchased a number of items, including a lovely yellow multiple drawer trolley. Rick, our rep, was most helpful and happy to spend the time with us (as us girls), wanted to see the pictures in the catalogue he had with him. After service care has also been excellent with numerous calls to keep us in the loop. I wouldn't hesitate to purchase items from Select Care in the future. It has been a wonderful experience."
Carole Rowden - RSL Care
"Our facility ordered a new Emergency department bed from Select. Right from the start it was so easy to order, make enquiries and to receive follow up support and assistance. The bed arrived within the time expected, and we were very pleased with the product. I did contact Select with some enquiries and they were followed up very quickly. The bed needed a few adjustments for our unique needs and a team member came out to us and made the adjustments. There was no inconvenience at all. I appreciate the fact that Select is a family company, and Australian. Coming from Maryborough also shows that this family care about Australia and regional Australia. They provided good personal service and in the end I felt confident in the product and service to use them again and recommend them to any other health facility. I congratulate the team for their work and wish them all the best in the future in this very competitive market. Well done!"
Roslyn Scott - Woorabinda Health Service
"Select have been prompt in supplying quotes, dealing with any issues and provided catalogues of great products that suit our medical environment."
Sonia - Holy Spirit Northside Hospital
"I have not purchased a lot of items from Select but have requested quotes on several occasions, most recently for the fit out of a redevelopment. I found the staff to be very obliging, they follow up but are not pushy. I always go through the brochure and peruse the products as often I think, that would be handy. I don't always tend to do that with other suppliers, I think it is because your brochure lists relevant items, is well laid out and what I would call a friendly brochure. The quiz pages are a staff favourite and I must compliment Select as this is a clever marketing tool as all staff remember the company name. Keep up the good work!"
Kaylene Elliott - Toowoomba Surgicentre
"Very happy with all the staff and their prompt service!"
Andrew Stevens - Supplier
"My experience with Select has always been enjoyable! Our department finds your equipment always of excellent quality, user friendly and reliable. For example we use Select x-ray trolleys on a daily basis and find them invaluable to us. They are an excellent size to fit in our procedure rooms and the way they are designed makes it so much easier to manoeuvre large x-ray equipment around them. They also have a long battery life which is very important as we are often using them all day. Thank you for having us, the consumers, in mind in the design and operation of the equipment you supply and the service you provide."
Sarah Prisk - Nambour General Hospital
"We had some trolley mattresses that the cover seam weld appeared to let go, leaving a hole in the side of the cover. Select staff were informed and replaced the covers with a new improved product offering excellent after sales service and improving what was already a well performing trolley mattress surface. This is after sales service that isn't found with many other suppliers."
Matthew Blaney - The Prince Charles Hospital
"I know the quality of work. I have had first hand positive feedback for the quality of your beds. Nurses have commented that they can tell the difference in both quality and usability."
Denis - Metal Fabricator
"We have always been very happy with the service and products that Select Patient Care have provided to our service. The level of quality and innovative products has allowed us to upgrade our facility in a very professional manner. I especially like the patient procedure chair which will allow us to better utilise our limited space... Thank you Select!"
Alison Costello - Numinbah Correctional Centre